About ibis Styles Kingsgate Hotel
Steps from the Block Arcade and Etihad Stadium, the ibis Styles Kingsgate Hotel offers smoke-free guest rooms with free Wi-Fi.
The property was originally built in 1926, and now offers a wide variety of room types, ranging from simple Economy Rooms to more recently renovated Superior Rooms, which feature air-conditioning, operable windows, and a 32-inch flat-screen television with 22 channels.
The ibis Styles Kingsgate Hotel welcomes travellers at a 24-hour front desk. Indoor public parking is available nearby.
A continental breakfast is served daily in the Kingsgate Cafe, and its adjoining lounge offers internet workstations as well as a well-stocked bar. The French restaurant on site, Bergerac, is open for lunch and dinner.
Nearby attractions include the Royal Botanic Gardens, Eureka Skydeck 88, and Queen Victoria Market. Air travellers can catch the SkyBus at Southern Cross Station, a few steps away.
Positive Reviews
positive:
Stay in the heart of the city...
Guests love the hotel's central location, often commenting that Southern Cross station is just a few steps away and there are tram stops nearby as well, though there are many restaurants, shops, and attractions within a comfortable walk.
positive:
High marks for hospitality...
Guests frequently give the front desk staff high marks for their friendly and professional service, noting the team is pleased to provide their knowledge of the city and to store luggage so that new visitors can make the most of their time in Melbourne.
positive:
Easy on the wallet...
Guests give the hotel a good rating in terms of value for money, noting the level of comfort, space, and amenities in the "upgraded" rooms are fair for the price range. Free Wi-Fi is much appreciated and the complimentary breakfast also helps the bottom line, though the upgrade to a hot buffet is "worth it" for those with big appetites.
Negative Reviews
negative:
Not much of a view...
Some rooms do not offer exterior windows, though guests in rooms with windows note they are in urgent need of washing. The interior Economy level rooms aren't much to look at either, unfortunately, with guests routinely describing them as drably decorated and in need of maintenance.
negative:
Plumbing troubles...
Guests have reported a lack of hot water in the rooms, among other plumbing issues. Noisy pipes are also an issue throughout the vintage building.
negative:
Housekeeping matters...
The housekeeping staff seems to have an uphill battle with the general condition of the older parts of the building and hallways, as the overall impression of these areas is not "dusty" or "grubby."