About Great Southern Hotel Melbourne
Offering a central setting in the CBD, the Great Southern Melbourne places guests near Victoria Harbour, the Etihad Stadium and the Crown Casino. Facilities at this four-star hotel include a courtyard and private parking (fees apply).
The hotel features 268 air-conditioned rooms, each one offering en-suite bathrooms (some with shower only), flat-screen TVs, safes, telephones and tea and coffee making facilities. Wi-Fi is available at extra cost.
Facilities at the Great Southern Melbourne include a 24-hour reception with multilingual staff, coin-operated laundry equipment, luggage storage and tours/tickets assistance.
The on-site restaurant is open for breakfast, lunch and dinner (surcharges apply for all). Alternative dining spots in the area include the Nine Elephants Thai and Vue de Monde.
The hotel lies within two miles of the Melbourne Star Observation Wheel and four miles from Melbourne Zoo. Eureka Skydeck 88 and Federation Square are within a 20-minute walk of the property.
Positive Reviews
positive:
Good location
Guests find the location of this hotel is convenient, frequently mentioning the nearby harbour and ever-popular Crown casino. Many guests enjoyed the walk to Federation Square, although note that the free and frequent trams can get you to the downtown area quicker.
positive:
Friendly staff
Although a handful of guests found the night staff a little disinterested, the general consensus among reviews of this property is that the staff is welcoming and helpful. Guests frequently mention that they found that members of the housekeeping team were very friendly.
positive:
Enjoyable dining
Guests tend to find the food served in the restaurant is of a good standard. Plus, despite the fact that other charges in the hotel are often found to be excessive, many guests mention that they found the cost of dining was reasonable.
Negative Reviews
negative:
Cleanliness could be better
A fair number of reviews indicate that there are some shortcomings when it comes to cleanliness. It's not like you'll find the rooms are filthy but guests do note issues such as dirty shower screens and mould on the ceilings. Bathrooms attract more complaints than the actual rooms.
negative:
Numerous extra costs
Guests mention that the reasonable room rates at the Great Southern Melbourne can be overshadowed by the extra costs. Most guests can swallow paying for breakfast and for parking even, but most consider it antiquated to have to pay extra for Wi-Fi. The hotel even charges extra to store luggage for as little as an hour.
negative:
Some noise concerns
A number of reviews suggest that the soundproofing, both between rooms and from external noise sources such as the courtyard and traffic, is very poor. It seems that a pair of earplugs is a must here.