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    The Reef Playacar Beach Resort & Spa (Playa del Carmen, Mexico)

    The Reef Playacar Beach Resort & Spa (Playa del Carmen, Mexico)

    About The Reef Playacar Beach Resort & Spa

    The Reef Playacar Beach Resort & Spa is an all-inclusive boutique resort and spa located ocean side in Playa del Carmen, in the Playacar community. Room choices are guest rooms or villas with king or double beds. Rooms either have balconies or terraces and all include a TV. The resort is not wheelchair accessible. WiFi is available, for a fee. The Reef Playacar Beach Resort & Spa has two pools with sun loungers, as well as a kid's pool, fitness center, and billiards. Non-motorized water sports activities are onsite. There are planned entertainment and sport activities, plus a fully supervised kids program. There are also wedding packages available. There are numerous restaurants and bars onsite, including Chula Vista, Botticelli, Terraza Grill, Deli Snack Bar, Ice Cream Parlor, Cenote, Azul 48, La Cascade, Bar Papo's La Chiquita, and Nico's Lounge Bar. A golf course is across the street and The Reef Spa and PADI Dive Center are on location.

    Top amenities

    • WiFi in lobby
    • Free WiFi
    • Pool
    • Spa
    • Parking
    • A/C
    • Restaurant
    • Hotel bar
    • Gym

    Rating overview

    8.0
    trivago Rating Index based on 22732  reviews from:
    • Hotels.com(8.0/10)
    • LocationExcellent  9.0 / 10
    • RoomsGood  7.6 / 10
    • ServiceVery good  8.0 / 10

    Positive Reviews

    positive:

    Small, with personal service

    This hotel is small and that size enables the staff to give more personal and friendly service to the guests. It is located inside a gated community which has a great sense of neighborhood. Guests feel safe to walk about and explore the shops and area.

    positive:

    Beautiful, inside and out

    The grounds of this hotel are just gorgeous. The setting is landscaped with the full tropical feel and every corner is lush and beautiful. The beach at Reef Playacar is also beautiful and fairly private. There are no high rises or crowds to obscure the ocean views.

    positive:

    A lot of free amenities

    While many excursions and activities in and around the hotel do cost extra, there are enough free amenities to keep even the most active guest busy and bustling. Guests can use bikes, kayaks, boats, and tennis equipment for free, plus watch the movies and other entertainment at no charge.


    Negative Reviews

    negative:

    For a younger crowd

    This hotel has changed to reflect the community changes at Playa del Carmen. While this little town used to be charming and a great retreat, it has now become known as a "little Cancun". The hotel reflects this change and has activities directed towards a younger crowd, like sporting and entertainment for a busy lifestyle. The loud music and constant traffic makes this hotel a mini-fiesta, instead of a mini-oasis.

    negative:

    Not quite all-inclusive

    Here, all-inclusive doesn't include all. You'll be paying extra for services and treats like wine and premium drinks. Menu choices, instead of standard fare and buffets, are extra. Plus, the WiFi has a hefty cost for guests who want that feature.

    negative:

    Beware the time share

    This hotel has time share representatives chomping at the bit to get time with you. Their high-pressure sales pitches at every reception desk makes for unpleasant customer service experiences.


    All amenities

    Wellness / Spa
    1. Beauty salon
    2. Massage
    3. Sauna
    4. Hot tub
    5. Hydrotherapy
    6. Body treatments
    Property amenities
    1. Business centre
    2. Entrance Hall/lobby
    3. Gym
    4. Parking
    5. Terrace
    6. Porter service
    7. Hotel bar
    8. Pool bar
    9. Outdoor swimming pool
    10. Conference rooms
    11. Non-smoking rooms
    12. Computer with Internet
    13. Restaurant
    14. 24-hour reception
    15. On-site boutique shopping
    16. Snack bar
    17. Beach
    18. Sun umbrellas
    19. Deck chairs
    20. Towels at the pool
    21. Laundry service
    22. Spa
    23. Room service
    24. Organised activities
    25. Doctor on site
    26. Car hire
    27. Concierge
    28. Airport shuttle
    29. Free WiFi in public areas
    30. Pool
    31. Luggage storage
    32. Housekeeping
    33. Free WiFi
    34. Breakfast
    35. Kids' pool
    36. Regular disinfection
    37. Hand sanitizer provided
    38. Temperature screening
    39. Masks provided
    40. Safe distance
    41. Response protocol
    42. Online check-in/check-out
    43. New safety protocols
    44. Cashless payment
    For children
    1. Childcare
    2. Kids' club
    3. Organised activities for kids
    Room amenities
    1. Balcony
    2. Shower
    3. Openable windows
    4. Television
    5. Hairdryer
    6. Air conditioning
    7. Minibar
    8. Pay-TV
    9. Satellite TV
    10. Desk
    11. Telephone
    12. Safe
    13. Cable TV
    14. Fridge
    15. Fan
    16. Free WiFi (rooms)
    17. Dining Area
    Sports facilities
    1. Volleyball
    2. Pool table
    3. Bike rental
    4. Golf course
    5. Fitness
    6. Sailing
    7. Surfing
    8. Tennis court
    9. Diving
    10. Table tennis
    11. Yoga
    Food and beverage
    1. All inclusive (upon inquiry)
    2. Diabetic food
    Accessibility
    1. Accessible parking

    Arrival / Departure

    1. Check in: 15:00
    2. Check out: 12:00

    Contact

    Av.Xaman-Ha, Retorno Sayil S/N,  77710,  Playa del Carmen,  Mexico
    Telephone: +52 9848734120 | 

    Frequently Asked Questions about The Reef Playacar Beach Resort & Spa

    • Is there a pool area at The Reef Playacar Beach Resort & Spa?

      Yes, The Reef Playacar Beach Resort & Spa offers 2 pool areas.

    • Are pets allowed at The Reef Playacar Beach Resort & Spa?

      No, The Reef Playacar Beach Resort & Spa doesn’t allow pets.

    • Is parking available at The Reef Playacar Beach Resort & Spa?

      Yes, The Reef Playacar Beach Resort & Spa provides Parking, Accessible parking for guests.

    • What time is check-in and check-out at The Reef Playacar Beach Resort & Spa?

      Check-in at The Reef Playacar Beach Resort & Spa is available from: . Check-out time is by .

    • Where is The Reef Playacar Beach Resort & Spa located?

      The Reef Playacar Beach Resort & Spa is located in Av.Xaman-Ha, Retorno Sayil S/N, 77710, Playa del Carmen, Mexico.

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