About The Imperial Hotel
Offering guests a daily maid service as well as free high-speed Wi-Fi throughout, The Imperial Hotel can be found only steps from the Tsimshatsui MTR Station.
A telephone, flat screen TV and tea and coffee making facilities are just some of what is on offer in each room. Guests can also make use of the writing desk and free toiletries.
The 24-hour front desk at The Imperial Hotel offers luggage storage and a ticket service, while an airport shuttle is available at an additional charge. Laundry and dry cleaning services are also offered on-site.
Vending machines on-site allows guests to buy snacks and drinks, while there are plenty of shops and restaurants that are available in the nearby mall.
This hotel is only 1.3 km from the Temple Street Night Market and 3.6 km from Victoria Peak. Guests can also visit the Hong Kong Space Museum, just 0.2 km away.
Negative Reviews
negative:
Cleanliness is an issue
There have been many complaints from guests who were disappointed with the cleanliness of the rooms on offer. The housekeeping staff need to do a better job when it comes to cleaning these spaces, as a dirty room can result in an overall uncomfortable stay.
negative:
Rooms on the smaller side
Even though the rooms are generally quite comfortable, you might find yourself lacking space, especially if you are travelling with a larger group of friends or family. You might want to book an additional room to avoid feeling cramped if this is the case.
negative:
Staff could be friendlier
Although most guests had a pleasant stay at this hotel, the staff need to be more friendlier when it comes to greeting their guests. There have been many complaints concerning this issue, as an unfriendly service can dramatically affect the overall experience of a guest's stay.