About The Clover Hotel, Ascend Hotel Collection
The Clover Hotel, Ascend Hotel Collection is a family-oriented property situated in South Bend that features an Irish Pub, a restaurant, an indoor pool and an outdoor pool.
Non-smoking rooms feature a flat-screen cable television, coffee and tea facilities, hair dryer, premium bedding, blackout drapes, air conditioning and a kitchenette with refrigerator and microwave.
Services and amenities offered at the hotel include a hot tub, fitness center, laundry facilities, complimentary Wi-Fi, free parking and 24-hour front desk.
A complimentary continental breakfast is served each morning and there is a number of restaurants located around the area.
The Clover Hotel, Ascend Hotel Collection is located close to many attractions including College Football Hall of Fame, Warren Golf Course, Roseland Town Park, Clay Township Park, St. Mary's College, Notre Dame Stadium and University of Notre Dame.
Positive Reviews
positive:
Well-appointed Rooms with Good Soundproofing
The guest rooms at Waterford Estates are tastefully-decorated with modern furnishings and amenities including soundproof walls. Guests also reported that the beds are comfortable, There's plenty of closet space, that bathrooms are spacious and the Wi-Fi always works. .
positive:
Delicious and Plentiful Breakfast
The breakfast served every morning is of high-quality with plenty of fresh, healthy, delicious options to choose from. Many items are homemade, the coffee is always fresh and the service is fast and friendly. .
positive:
Spacious Property with Well-maintained Facilities
The hotel and grounds are clean and well-maintained and quite spacious with lots of room to move about and enjoy some peace and quiet. Also reported was clean swimming pools and plenty of leisure facilities.
Negative Reviews
negative:
There is a lot of Noise Around the Hotel
Guests reported that the hotel tends to get noisy at times, especially at night. This noise comes from several sources including drunken guests running in the hallways, loud ice machines in the corridors and loud heating and air conditioning units. .
negative:
Unkempt Rooms in Need of Work
Guests reported some issues with the rooms including Wi-Fi that doesn't work, stained carpet, missing amenities, uncomfortable beds, toilets that don't flush properly, mould in the bathroom, cobwebs behind furnishings, a shortage of hot water and sinks that don't drain properly. .
negative:
Unfriendly and Unaccommodating Staff
Some staff members at this hotel are unwelcoming and unfriendly with guests reporting they seemed disinterested in even trying to accommodate them. Also reported was guests being assigned to already occupied rooms, issues that go unresolved, staff who get agitated when asked simple questions and a manager who is never around. .