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    Swiss-Garden Beach Resort, Kuantan (Kuantan, Malaysia)

    Swiss-Garden Beach Resort, Kuantan (Kuantan, Malaysia)

    About Swiss-Garden Beach Resort, Kuantan

    Situated on Balok Beach, Swiss Garden Kuantan features a lagoon-style outdoor swimming pool, spa services, a fitness centre with workout room, function rooms, and a free shuttle service to the town centre. Parking is free. Swiss Garden Kuantan is an upscale, posh ocean front resort offering quiet and private guest accommodations featuring a tropical theme decor with dark wooden furnishings with a work desk, a flat-screen television with satellite channels, coffee and tea making facilities, in room safes and en suite bathroom with whirlpool tubs and complimentary toiletries. Suite upgrades feature lounge areas with sofa bed and garden or sea views. The posh hotel features a 24-hour multi-lingual reception desk, a tour desk for assistance with bicycle and car rental. The hotel features three tropical theme restaurants, two bars and room service is available. The Natural Batik Village is a two-minute walk away.

    Top amenities

    • WiFi in lobby
    • Free WiFi
    • Pool
    • Parking
    • A/C
    • Restaurant
    • Hotel bar
    • Gym

    Rating overview

    8.1
    trivago Rating Index based on 25905  reviews from:
    • Hotels.com(7.6/10)
    • LocationGood  7.7 / 10
    • RoomsGood  7.8 / 10
    • ServiceGood  7.8 / 10

    Positive Reviews

    positive:

    Lots Of Nice Perks

    Guests praise the complimentary hot and hearty breakfast and appreciate the free town shuttle that makes it quick and easy to access local points of interest, restaurants, lounges, unique shops and lively nighttime entertainment. Guests remark that they had a fine time and will look forward to a return visit.

    positive:

    Even Nicer Than Anticipated

    Guests have high compliments for the stylish accommodations with dark contemporary furnishings including a work desk, a private furnished balcony with lovely views of the garden. Other guests said they favored the posh suites with spacious lounge areas with a sofa bed, whirlpool tubs, luxury amenities and stellar views of the sea.

    positive:

    Loved It

    Nestled on the shores of Balok Beach, Swiss Garden Kuantan features a lavish lagoon-style swimming pool with terrace and plenty of comfy loungers and parasols, an upscale health and wellness spa, fitness centre, tennis court, three theme restaurants, two bars, a dance club and a fun-packed kids club, the resort offer a diverse array of recreational options for both young and old. Guests comment they had a fabulous time and will look forward to return visit.


    Negative Reviews

    negative:

    Poor Service

    Several guests comment that the service at both the reception desk and by the wait staff left a lot to be desired, noting that they service staff is slow to respond to guest requests, or items are ignored entirely. Some guests described the staff as rude and dismissive.

    negative:

    Beds Could Be Better

    Some guests comment that the bed are rather bumpy which detracted from a sound night's sleep and the mattresses are ready for replacement.

    negative:

    Pool Rules Not Enforced

    Some guest complained that the staff does not enforced the rules for the pool of no jumping or rubber floats. Other guests who ignored the rules made it crowded, noisy and a disappointing experience.


    All amenities

    Property amenities
    1. Business centre
    2. Café
    3. Arcade/Video games
    4. Lift
    5. Gym
    6. Parking
    7. Porter service
    8. Hotel bar
    9. Beach bar
    10. Outdoor swimming pool
    11. Convenience store
    12. Conference rooms
    13. Non-smoking rooms
    14. Computer with Internet
    15. Restaurant
    16. 24-hour reception
    17. Snack bar
    18. Beach
    19. Sun umbrellas
    20. Deck chairs
    21. Towels at the pool
    22. Laundry service
    23. Room service
    24. 24-hour room service
    25. Doctor on site
    26. Car hire
    27. Concierge
    28. Free WiFi in public areas
    29. Pool
    30. Free WiFi
    31. Breakfast
    32. Kids' pool
    33. Temperature screening
    34. Safe distance
    35. Response protocol
    36. New safety protocols
    37. Cashless payment
    Accessibility
    1. Wheelchair accessible
    2. Accessible parking
    Wellness / Spa
    1. Sauna
    Room amenities
    1. Balcony
    2. Shower
    3. Hairdryer
    4. Electric kettle
    5. Air conditioning
    6. Minibar
    7. Satellite TV
    8. Desk
    9. Telephone
    10. Safe
    11. WiFi
    12. Fridge
    13. Free WiFi (rooms)
    14. Closet
    Sports facilities
    1. Volleyball
    2. Shooting sports
    3. Fitness
    4. Tennis court
    5. Table tennis
    For children
    1. Playground
    2. Kids' club
    Food and beverage
    1. Halal food

    Arrival / Departure

    1. Check in: 15:00
    2. Check out: 12:00

    Contact

    2656-2657, Mukim Sungai Karang, Balok Beach, Beserah, Kuantan, Pahang Darul Makmur Malaysia.,  26100,  Kuantan,  Malaysia
    Telephone: +60 95488288 | Fax: +60 95449555 | 

    Frequently Asked Questions about Swiss-Garden Beach Resort, Kuantan

    • Is there a pool area at Swiss-Garden Beach Resort, Kuantan?

      Yes, Swiss-Garden Beach Resort, Kuantan offers 2 pool areas.

    • Are pets allowed at Swiss-Garden Beach Resort, Kuantan?

      No, Swiss-Garden Beach Resort, Kuantan doesn’t allow pets.

    • Is parking available at Swiss-Garden Beach Resort, Kuantan?

      Yes, Swiss-Garden Beach Resort, Kuantan provides Parking, Accessible parking for guests.

    • What time is check-in and check-out at Swiss-Garden Beach Resort, Kuantan?

      Check-in at Swiss-Garden Beach Resort, Kuantan is available from: . Check-out time is by .

    • Where is Swiss-Garden Beach Resort, Kuantan located?

      Swiss-Garden Beach Resort, Kuantan is located in 2656-2657, Mukim Sungai Karang, Balok Beach, Beserah, Kuantan, Pahang Darul Makmur Malaysia., 26100, Kuantan, Malaysia.

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