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    Serviced apartment Swissôtel Living Al Ghurair (Dubai, United Arab Emirates)

    Serviced apartment Swissôtel Living Al Ghurair (Dubai, United Arab Emirates)

    About Swissôtel Living Al Ghurair

    Swissôtel Living Al Ghurair is a deluxe hotel offering shuttle services to nearby beaches, a fitness and wellness club, and an outdoor swimming pool. The hotel is in the centre of Dubai only a few minutes’ walk from Union Metro Station. The hotel is home to 192 rooms with either one, two or three-bedroom options, each of which features a private balcony and a fully-equipped kitchen. Swissôtel Living Al Ghurair also features conference and seminar facilities, complimentary Wi-Fi, free parking and an adjacent partner hotel home to several restaurants. Guests have access to their own complete kitchens with fridges, microwaves, cooktops and dishwashers, along with ovens in the three-bedroom accommodation, allowing them to prepare meals in their apartment. The hotel is directly linked to the Al Ghurair Centre, where guests will also find options for dining along with shops. From the nearby metro station, it is just four stops to Dubai International Airport and three stations from the World Trade Centre.

    Top amenities

    • WiFi in lobby
    • Free WiFi
    • Pool
    • Spa
    • Parking
    • A/C
    • Restaurant

    Rating overview

    8.6
    trivago Rating Index based on 5662  reviews from:
    • Hotels.com(9.0/10),
    • Agoda(8.4/10)
    • LocationExcellent  8.8 / 10
    • RoomsExcellent  8.6 / 10
    • ServiceExcellent  8.7 / 10

    Positive Reviews

    positive:

    Location- Close to tourist attractions

    Al Ghurair Arjaan by Rotana has been a favourite among guests because of its perfect location. The hotel is in walking distance to shopping centre, beach and iconic tourist destinations. Moreover, guests also get easy access to private taxi, metro and buses.

    positive:

    Enjoyable spa facility

    Past guests have thoroughly enjoyed the spa at this property as it offers a variety of massage, treatments and pamper packages for the whole body. Moreover, the spa is extremely clean and staff is really friendly and do their job perfect.

    positive:

    Excellent customer service

    The staff at this property has been appreciated by past guests for providing excellent customer service. Once you communicate your needs, the staff will be there to assist you. Some of the repeated guests have mentioned that staff members remember their names as well.


    Negative Reviews

    negative:

    Housekeeping issues

    While hotel's public area is spot-less clean, there have been instances when guests found out their room and bathroom to be dirty as if they weren't serviced properly. Once reception was informed this issue was resolved in no time.

    negative:

    Delay in check-in

    The friendly staff at Al Ghurair Arjaan by Rotana has earned accolades for their courteous approach. But some of the guests had a tiring experience with the check-in process. It took longer than usual for some guests and lead to discomfort.

    negative:

    Average food quality

    Some of the guests have not had great experience with their lunch and dinner meals at the on-site restaurants. Guests have felt that there is a need for improvement in food quality as it was just average, moreover there is scope for improvement in portion size.


    All amenities

    Wellness / Spa
    1. Beauty salon
    2. Steam room
    3. Massage
    4. Sauna
    5. Hot tub
    6. Body treatments
    7. Hot stone massage
    Property amenities
    1. Business centre
    2. Café
    3. Express check-in
    4. Lift
    5. Hairdresser
    6. Parking
    7. Terrace
    8. Hotel safe
    9. Convenience store
    10. Conference rooms
    11. Non-smoking rooms
    12. Restaurant
    13. 24-hour reception
    14. Sun umbrellas
    15. Deck chairs
    16. Towels at the pool
    17. Spa
    18. WiFi in public areas
    19. Room service
    20. Washing machine
    21. Hypoallergenic rooms
    22. Car hire
    23. Concierge
    24. Free WiFi in public areas
    25. ATM
    26. Pool
    27. Free WiFi
    28. Breakfast
    29. Kids' pool
    30. Regular disinfection
    31. Hand sanitizer provided
    32. Masks provided
    33. Safe distance
    34. Response protocol
    35. Online check-in/check-out
    36. New safety protocols
    37. Cashless payment
    For children
    1. Cot
    2. Childcare
    3. Playground
    4. Kids' club
    Accessibility
    1. Wheelchair accessible
    2. Accessible parking
    Room amenities
    1. Balcony
    2. Dishwasher
    3. Shower
    4. Ironing board
    5. Openable windows
    6. Television
    7. Hairdryer
    8. Central heating
    9. Electric kettle
    10. Air conditioning
    11. Minibar
    12. Telephone
    13. Safe
    14. Cable TV
    15. WiFi
    16. Microwave
    17. Free WiFi (rooms)
    18. Flatscreen TV
    19. Closet
    Sports facilities
    1. Golf course
    2. Fitness
    3. Tennis court
    4. Table tennis
    Food and beverage
    1. Halal food
    2. Diabetic food

    Frequently Asked Questions about Swissôtel Living Al Ghurair

    • Is there a pool area at Swissôtel Living Al Ghurair?

      Yes, Swissôtel Living Al Ghurair offers 1 pool area.

    • Are pets allowed at Swissôtel Living Al Ghurair?

      No, Swissôtel Living Al Ghurair doesn’t allow pets.

    • Is parking available at Swissôtel Living Al Ghurair?

      Yes, Swissôtel Living Al Ghurair provides Parking, Accessible parking for guests.

    • Which popular attractions are close to Swissôtel Living Al Ghurair?
    • What is the cancellation policy for Swissôtel Living Al Ghurair?

      The cancellation policy for Swissôtel Living Al Ghurair varies depending on the type of room and booking conditions.

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