We’re comparing great hotel deals for you...

    Resort Hard Rock Hotel Cancun - All Inclusive (Cancun, Mexico)

    Resort Hard Rock Hotel Cancun - All Inclusive (Cancun, Mexico)

    About Hard Rock Hotel Cancun - All Inclusive

    Listen to some tunes and sip on an icy drink south of the border at The Hard Rock Hotel Cancun. The hotel’s location allows guests to experience the best the Cancun has to offer. The hotel features an outdoor pool, fitness centre and spa services. A free children’s club is available for the young ones. Rooms feature premium bedding, blackout drapes and an LCD TV. Free Wi-Fi is also available for guest’s convenience. There are six restaurants and bars on the property. Zen, which features Asian cuisine, is a good place to enjoy a dinner. Pizzeto restaurant, which is open for lunch and dinner, offers plenty of pizza options. The Hard Rock Hotel Cancun is located in Cancun’s hotel zone, within a few kilometres of the La Isla Shopping Mall and the El Rey Ruins. Aquaworld, offering snorkelling and other outdoor water activities, is a 20-minute walk from the hotel. This accommodation is also known as All Inclusive Hard Rock Hotel, All Inclusive Hard Rock Hotel Cancun, Cancun Hard Rock Hotel, and Hard Rock All Inclusive.

    Top amenities

    • WiFi in lobby
    • Free WiFi
    • Pool
    • Spa
    • Parking
    • Pets
    • A/C
    • Restaurant
    • Hotel bar
    • Gym

    Rating overview

    8.1
    trivago Rating Index based on 9063  reviews from:
    • Hotels.com(7.6/10)
    • LocationExcellent  9.3 / 10
    • RoomsExcellent  8.8 / 10
    • ServiceExcellent  9.1 / 10

    Positive Reviews

    positive:

    Family friendly.

    The hotel is a good place to vacation with the entire family. The hotel offers options like a children’s only pool, free children’s club and childcare. The hotel does their best to ensure that the little ones will be kept safe and entertained while the ad

    positive:

    Rock star treatment.

    The staff at the hotel do a marvellous job of ensuring that you receive the rock star treatment according to guests. From friendly and timely service at the poolside bar to quality service at the hotel’s restaurants, the professional staff helps make the

    positive:

    Scrumptious food.

    The food offerings at the hotel have proven to be popular. Guests note that the variety of food, including Mediterranean, Mexican, Brazilian, Italian, and Asian choices provides you a world of dining options.


    Negative Reviews

    negative:

    Bad credit.

    Many guests have mentioned how dissatisfied they were with the resort’s credit-card system. The system requires guests to pay a 20 per cent service fee for any item purchased using a card and many noted how that fee inflated the cost of that item more tha

    negative:

    Noise at an 11.

    The hotel has been noted as having poor soundproofing in rooms and guests have mentioned how they could hear noises, such as children crying or doors slamming from nearby rooms. Visitors point out that the paper-thin quality of the walls has made it feel

    negative:

    Oldies-style decor.

    The décor at the resort doesn’t match up to the standards that many expect from Hard Rock Hotel Resorts. Some guests mentioned the resort as having old looking carpets and bed sheets also smelling a bit off.


    All amenities

    Wellness / Spa
    1. Beauty salon
    2. Massage
    3. Hot tub
    4. Body treatments
    5. Hot stone massage
    Property amenities
    1. Café
    2. Arcade/Video games
    3. Express check-in
    4. Lift
    5. Gym
    6. Hairdresser
    7. Parking
    8. Terrace
    9. Porter service
    10. Pets allowed
    11. Hotel bar
    12. Beach bar
    13. Pool bar
    14. Outdoor swimming pool
    15. Hotel safe
    16. Convenience store
    17. Conference rooms
    18. Non-smoking rooms
    19. Computer with Internet
    20. Restaurant
    21. 24-hour reception
    22. Snack bar
    23. Beach
    24. Sun umbrellas
    25. Deck chairs
    26. Towels at the pool
    27. Laundry service
    28. Spa
    29. WiFi in public areas
    30. Room service
    31. Hypoallergenic rooms
    32. Organised activities
    33. Doctor on site
    34. Concierge
    35. Airport shuttle
    36. Free WiFi in public areas
    37. Valet parking
    38. Infinity pool
    39. Pool
    40. Luggage storage
    41. Housekeeping
    42. Free WiFi
    43. Breakfast
    44. Kids' pool
    45. Hand sanitizer provided
    46. Response protocol
    47. Online check-in/check-out
    48. New safety protocols
    49. Cashless payment
    For children
    1. Childcare
    2. Playground
    3. Kids' club
    Accessibility
    1. Wheelchair accessible
    2. Accessible hotel
    3. Accessible parking
    Room amenities
    1. Balcony
    2. Shower
    3. Ironing board
    4. Openable windows
    5. Television
    6. Hairdryer
    7. Air conditioning
    8. Minibar
    9. Satellite TV
    10. Telephone
    11. Safe
    12. WiFi
    13. Free WiFi (rooms)
    14. Flatscreen TV
    Sports facilities
    1. Volleyball
    2. Pool table
    3. Golf course
    4. Fitness
    5. Tennis court
    6. Table tennis
    7. Yoga
    Hotel characteristics
    1. LGBTQ+ friendly
    Food and beverage
    1. All inclusive (upon inquiry)

    Arrival / Departure

    1. Check in: 15:00
    2. Check out: 12:00

    Contact

    Boulevard Kukulcan, Km 14,5,  77500,  Cancun,  Mexico
    Telephone: +52(998)8813600 | Fax: +52(998)8813601 | 

    Frequently Asked Questions about Hard Rock Hotel Cancun - All Inclusive

    • Is there a pool area at Hard Rock Hotel Cancun - All Inclusive?

      Yes, Hard Rock Hotel Cancun - All Inclusive offers 2 pool areas.

    • Are pets allowed at Hard Rock Hotel Cancun - All Inclusive?

      Yes, Hard Rock Hotel Cancun - All Inclusive has a pet policy that may vary based on the room type or availability. Please check with the hotel directly to learn about their pet policy.

    • Is parking available at Hard Rock Hotel Cancun - All Inclusive?

      Yes, Hard Rock Hotel Cancun - All Inclusive provides Parking, Accessible parking for guests.

    • What time is check-in and check-out at Hard Rock Hotel Cancun - All Inclusive?

      Check-in at Hard Rock Hotel Cancun - All Inclusive is available from: . Check-out time is by .

    • Where is Hard Rock Hotel Cancun - All Inclusive located?

      Hard Rock Hotel Cancun - All Inclusive is located in Boulevard Kukulcan, Km 14,5, 77500, Cancun, Mexico.

    Destinations nearby Hard Rock Hotel Cancun - All Inclusive

    Other destinations close to Hard Rock Hotel Cancun - All Inclusive