About Potawatomi Hotel & Casino
The 381-room, 19-story Potawatomi Hotel & Casino offers luxurious accommodation moments away from the Harley-Davidson Museum, Marquette University and Henry W. Maier Festival Park.
Each room is equipped with a flat screen TV, safe, and fridge, and other benefits to guest include a coffee maker, built-in bar and breakfast nook. The private bathrooms feature a shower and handcrafted vanities, and a hair dryer, complimentary Wi-Fi, and separate workspace with a desk are standard.
Potawatomi Hotel & Casino offers a business centre with meeting rooms, conference space and event management services, and guests also have access to valet parking, complimentary Wi-Fi in public areas and a 24-hour fitness centre.
There are several restaurants on-site, including a sushi bar, steakhouse, and sports bar and grill. Cooked-to-order breakfasts are offered as well.
The nearby BMO Harris Bradley Center features sporting events and concerts, and other attractions close by include Discover World, Miller Park and the Pabst Mansion.
Positive Reviews
positive:
Ideal venue for events
Many guests love that the property offers a large pre-function space to manage events, banquet halls with huge floor-to-ceiling windows, and controllable lighting to suit the mood of every occasion. Others add that the Woodlands Dream Ballroom can accommodate up to 500 guests, and say that the spacious dance floor and stage are complemented with state-of-the-art audiovisual equipment.
positive:
Outstanding dining options
Several guest love the high-quality sushi and sashimi entrees, and say that the lavish buffets offer a splendid spread of Mexican, Italian, Mediterranean and American cuisines. Others add that the signature Champagne Sunday Brunch features an assortment of cured hams and made-to-order dishes, and comment that the Bar 360 offers a great selection of wine and a panoramic view of the casino.
positive:
Modern and comfortable rooms
Many guests say that the rooms have comfortable beds, and note that the carpets are plush, the drapes sufficiently blackout the sun, and the spacious bathrooms are fitted with modern fixtures. Others add that the air conditioning is effective, the televisions sets and fridges look new, and there is plenty of space for wardrobe and luggage storage.
Negative Reviews
negative:
Smoky and crowded atmosphere
Some guests mention that the casino smells like cigarette smoke, and note that the atmosphere is noisy and crowded. Others add that the lounge, lobby and hallways are also noisy, and dislike that the lifts are often full.
negative:
Intermittent connectivity
A handful of guests say that Wi-Fi signals are weak on the top floors, and note that there is no signal in the casino. Others add that the Internet speed is slow during the busy summer holiday season.
negative:
Service not at par
Some guests comment that front desk staff are not well trained, and the check-in process is cumbersome. Others add that room service is not prompt.