About Plaza San Antonio Hotel & Spa, Autograph Collection
Combining a historic four-and-a-half acre property with restorative modern amenities, The Plaza San Antonio Hotel and Spa embraces and respects the past, present, and future. Three 19th-century buildings, all listed on the National Register of Historic Places, have been preserved and repurposed as part of this extraordinary 253-room hotel. Bridging Downtown and Southtown neighborhoods, the Plaza San Antonio's lush garden oasis and reimagined environment is a sanctuary of connectivity with extraordinary cuisine, culture, creativity, and community. Guests can enjoy an onsite garden oasis bar, pool, spa, and a lively restaurant with honest food and drinks ranging from hearty to healthy.
Positive Reviews
positive:
Beautiful hotel grounds
Marriott Plaza San Antonio Hotel is situated on six acres of beautiful natural landscape with thick vegetation and fantastic areas to take a stroll. You can take a romantic walk through the landscape with your partner or go for a walk alone to clear you head after a long day.
positive:
Friendly front desk staff
As soon as you enter this hotel, you are welcomed by a friendly team that controls the front desk. A quick check-in will get you to your room in no time and you will be taken care of for the rest of your stay by well trained staff. This hotel works hard on its guest satisfaction rate to ensure you return on your next visit to San Antonio.
positive:
Comfortable bedding
Guests have remarked that the quality of the bedding and comfort level of the bed itself have exceeded their expectations. The bedding is cotton-rich and features oversized down comforters that will make guests love sleeping at this hotel.
Negative Reviews
negative:
A hotel without luxuries
Although many guests enjoy staying at Marriott Plaza San Antonio Hotel, others feel as though the facilities and amenities provided are too simple and outdated. Perhaps a upgrade in room amenities will do this hotel a lot of good and will ensure a higher level of guest satisfaction. Although many guests enjoy staying at Marriott Plaza San Antonio Hotel, others feel as though the facilities and amenities provided are too simple and outdated. Perhaps an upgrade in room amenities will do this hotel a lot of good and ensure a higher level of guest satisfaction.
negative:
Only valet parking available
Many guests have complained that they do not want to pay the expensive fee for a service they do not want but need. This hotel only offers its guests on-site valet parking without self-parking being an option. Most guests would rather find an alternative parking bay near the hotel to leave their vehicle overnight.
negative:
No free Wi-Fi
Although this hotel provides complimentary Wi-Fi in the public areas, guests are required to pay an additional fee for Wi-Fi in their private room. Most guests do not feel that Wi-Fi should be an extra charge and would like to see it being included in the price of the room.