Memphis is situated in an ideal location that allows guests to explore Frankfurt without any trouble. Most attractions are within walking distance and main bus and train stations are just around the corner to make it easy to explore beyond the downtown ar
Staff members at this hotel are very welcoming to guests upon arrival and throughout their entire stay. Their friendly demeanour sees them greeting guests in the lobby, asking if everything is ok and providing assistance whenever needed. They are knowledg
The buffet breakfast served each morning is excellent with lots fresh and delicious hot and cold items available for every taste. Guests reported that everything is well-prepared and beautifully-presented and the staff are friendly and always
The guest rooms at Memphis could use some updates as the decor and furnishings are old and dated. Guests also reported that many of the appliances are old and need to be replaced, the beds are uncomfortable, there are broken tiles in the bathroom, i
Guests reported that even though the hotel advertises Wi-Fi service all over the property and there is a fee for it, it never works in the rooms and is temperamental everywhere else in the hotel. The service is slow at best and disconnects frequently.
A number of guests reported that there is a strong smell of smoke around the inside and outside public areas of the property and it can be very overwhelming at times. Also reported was a smell of stale smoke in the guest rooms due to previous guests