About Walnut Creek Marriott
Located in the eastern San Francisco Bay Area of Contra Costa County, Walnut Creek provides both residents and visitors with a assortment of amenities and has earned its place as one of the best places to live in California. Located just two blocks from the Walnut Creek BART Station, guests appreciate the connecting train service to OAK and SFO airports. Walnut Creek Marriott stands six stories high with stunning views of Mt Diablo, great for hiking. Downtown Walnut Creek offers shops and restaurants with outdoor seating. Guest rooms and suites are modern in design and provide the perfect respite from a day out exploring or winding down from a solid day’s work. Each room is equipped with streaming Netflix, mini refrigerator, free WiFi and work desk. This pet-friendly hotel also offers an outdoor heated pool to enjoy. Our modern event space includes 18 varied sized meeting rooms, totaling 18,000 square feet of space. We look forward to seeing you at our Walnut Creek hotel.
Positive Reviews
positive:
Top-notch staff..
The front desk staff, valets, and shuttle drivers have received rave reviews for their personable and professional customer service. Many first-time visitors are pleased to rely on the team's knowledge of the area, noting that they seem happy to provide directions and recommend restaurants. Guests frequently comment that they are greeted warmly by every staff member they happen to meet throughout the day, from housekeeping to management.
positive:
Clean, comfortable rooms..
Most guests enjoy a great night's sleep in the comfortable, modern rooms. Guests who opt for the Concierge level rooms generally find the extra expense well worth it, as the concierge lounge offers complimentary drinks and excellent hors d'oeuvres. Guests also enthuse about the recently updated fitness center.
positive:
Location, location, location..
Guests appreciate the hotel's location in Walnut Creek, as it is close enough to commute into San Francisco, Sacramento, or Napa Valley. Guests without a car appreciate the hotel's complimentary shuttle, as its three-mile radius includes much of the area's very best shopping and dining. For guests heading into San Fran, the BART station is about a 12 minute walk, and the shuttle stops there as well.
Negative Reviews
negative:
Old school bathrooms..
Several guests note that the bedrooms are ready for a decor update, and add that guests find the bathrooms are particularly outdated. Some still feature a telephone. Guests often report low showerheads as well.
negative:
Pricey parking..
Several guests are dismayed by the price of valet parking..especially when they later find out that parking in the hotel's remote lot, approximately a five-minute walk, is free.
negative:
Nobody's perfect..
Though reviews of the staff are largely positive, a few guests report indifferent service at the front desk, or else housekeeping oversights.