U Chiang Mai is a modern four-star hotel featuring a full-service spa, 24-hour fitness facilities and an infinity pool. The hotel is a 20-minute drive from the Chiang Mai International Airport. In addition to a private balcony offering a lovely view of the property, the individually-decorated guestrooms contain an iPod docking station, a flat-screen TV, a minibar, a refrigerator and an in-room safe. The bathroom is fitted with a rainfall showerhead and stocked with slippers, bathrobes and free toiletries. U Chiang Mai features a 24-hour front desk, a library, concierge services, laundry facilities and a round-trip airport shuttle provided at a surcharge. With a great view of the pool, Eat Restaurant specialises in Thai dishes and serves breakfast, lunch and dinner. Drinks are available at the bar and room service is also provided. The hotel is five kilometres from Chiang Mai National Museum and a ten-minute walk from the famous Sunday Walking Street Market.
Many guests were impressed as they stepped into the beautifully-appointed, stylish and elegant rooms boast a whole lot host of modern facilities. Majority of them were satisfied with the cleanliness observed in both the guestrooms and the public areas.
Many of the guests were quick to mention the friendliness of the staff members at the hotel. Most of them were keen on assisting felt guests’ needs and requests that they made. The knowledgeable staff will always go the extra mile to ensure the success of your stay.
Meals at the hotel are very well prepared and sumptuous. From breakfast to dinner every meal is a delight. Guests enjoyed both local and international dishes that were served with finesse with attention to detail that’s hard to better. Guests were pleased with the open air bar that provided them with a perfect spot for a refreshing drink.
A number of guests were put off by the very little hot water that was available. During the hotel’s peak times hot water ran out very fast. The hot water heaters were also quite small according to guests.
The lack of an onsite parking lot left a few guests rather frustrated. The nearby public parking was thought to be somewhat far from the hotel.
Quite a number of guests experienced trouble sleeping quietly at night as the loud air con units kept them awake. A few felt that those that emitted a lot of noise weren’t working well and needed replacing.
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