Hotel SpringHill Suites by Marriott Hershey Near The Park (Hershey, USA)

The location of this hotel is set back enough to spare you much of the hustle and bustle of the main tourist area, but close enough to ensure that you don't have to spend much of your time on the road. Many attractions are within a few minute's drive and are walkable for many guests.

Whether describing the suites or the public areas of the hotel, guests tend to feel the hotel offers clean and comfortable surroundings. Housekeeping is on the ball and often seen attending to the hallways in an effort to keep the property fresh.

There are numerous positive comments about the staff among reviews. The front desk team sound like they are particularly friendly and are willing to go the extra mile when it comes to guest satisfaction. Requests for late check-out are typically honored and the staff is forthcoming with maps and dining recommendations.

A small number of guests had issues with the in-room air-conditioning. A few struggled to get the temperature cool enough while some others question why the unit in their room was positioned to blow ice cold air directly onto the bed.

The free breakfast at the hotel doesn't suit all guests. To be fair, some were perfectly happy, but others thought the choice of items was far too limited and the selection of fresh fruit too meager. Others describe the dining area as cramped.

Occasionally, guests complain that they were unable to get all the promised channels on the TV. Plus, some of the TVs are poorly positioned and can only be watched from bed or the sofa but not both.