About Hotel Serrano Palace
Situated on Son Mall Beach, Hotel Serrano Palace is a 5-star property with an on-site pool and fitness centre. Satiate your senses with spa and beautiful views or taste buds at hotel’s restaurant.
The well-furnished contemporary rooms feature A.C, flat-screen TV, Wi-Fi, minibar, direct phone, safe and beautifully designed marble bathroom with multijet shower.
From Turkish bath to Odissey Spa to sauna to swimming pools to wellness treatments, guests have an array of options to rejuvenate and get spoilt. A gym for sports enthusiasts and two conference centres for business travellers is also offered.
Get a taste of International and Majorcan recipes at Restaurant Del Sol or enjoy dessert buffet at Del Mar. Pool restaurant ‘’Las Olas’’ is perfect for theme lunches and dinners.
Cala Agulla Beach is three miles away and Torre de Canyame about nine miles away from Hotel Serrano Palace. Cala Millor Beach may also be visited.
Positive Reviews
positive:
Close Proximity to Beach.
The beach is located at a two minute walking distance from Serrano Palace. The beautiful sea views with good restaurant and bars overlooking the sea delighted the guests. You may go and relax at the beach with stunning sea views as your company or go for beach activities, if you are adventurous.
positive:
Spacious and Well-Furnished Rooms.
The rooms are very spacious and well-equipped with all the facilities required by travellers. The beds are comfortable and bathrooms are also beautifully done. Good space is available to keep your luggage and other belongings.
positive:
Hard-working Staff with Customer-centric Approach.
The staff at Serrano Palace is hard-working polite and friendly. From cleaning staff, who have a smile on their face to the manager who remembers all the guests names, everyone is proficient in their work.
Negative Reviews
negative:
Disturbance Caused by Noise.
Many guests reported that there might be a little disturbance due to the entertainment activities taking place outside. Also, the noises of blaring music from hotel situated nearby may cause disturbance.
negative:
Poor Internet Connectivity.
The Internet connectivity is not very good at hotel and guests felt that the speed should be better after paying surcharge for the service. Passwords have to be constantly updated during the sessions.
negative:
Good Facilities but not upto 5-Star Level.
A few guests felt that though the hotel has good facilities with polite staff and nice location, but it did not match upto the standard of a 5-star hotel. Some knacks here and there can be improved to make it a five star property.