About Quality Inn & Suites Downtown
The Quality Inn On the Hill is located right in downtown Charlottetown, PEI, just minutes from the Trans-Canada Highway and the University of Prince Edward Island. Rooms at this property come with air conditioning, in-room coffee makers, refrigerators, microwaves, flat-screen televisions, ironing facilities, and hairdryers. Suites include separate bedrooms, pull-out couches, and kitchenettes. Those staying at this property will have access to free Wi-Fi, a business centre, a coffee station, free parking, and free access to the Bell Aliant Centre, which features two pools, and a water slide. A complimentary hot-plated breakfast is available every morning at the onsite restaurant, Gallow's Hill Restruant & Lounge. Other restaurants, such as The Old Triangle, Cedar's Eatery, and Hunter's Ale House, are within walking distance. This property is 350 metres from the Confederation Court Mall, 650 metres from Province House, and 1.1 kilometres from Confederation Landing.
Positive Reviews
positive:
Very good location
This property is located on the outskirts of downtown Charlottetown, but is within walking distance of many of the city's top attractions. Being this close to the action was a positive for many guests of the property, since they didn't have to worry about finding transportation or parking.
positive:
Great breakfast
Past guests have liked the free breakfast that is offered at the hotel. The breakfast buffet is said to have a variety of different items available, which makes sure that every hotel guest is able to find something that he or she enjoys.
positive:
High quality staff
Multiple guests have said that the staff goes out of its way to ensure that each and every guests is having an enjoyable holiday. Staff members have been known to go above and beyond with their customer service and this is something that has been highly appreciated by guests.
Negative Reviews
negative:
Poor internet service
Numerous guests have complained about the hotel's Wi-Fi, saying that it is difficult to get connected and that the service frequently disconnects when you're in the middle of something. Guests found this to be unacceptable, especially those who were travelling on business.
negative:
Could use a renovation
Guests have mentioned that this hotel is looking a little run down and, therefore, could use a renovation along with some new fixtures and furnishings.
negative:
No elevators in two of the buildings
There have been complaints about the lack of elevators in two of the hotel's buildings. This has caused guests some discomfort as they were forced to carry their luggage up some stairs.