Hotel President Wilson, a Luxury Collection Hotel, Geneva (Geneva, Switzerland)

Most guests were taken aback by the panoramic views of Mont Blanc, the Alps, Lake Geneva and the city. Guests often paid a premium for rooms with the best lake views but most felt it was worth it. Many reviewers noted that the hotel benefitted from a central yet tranquil location.

On the whole, travelers were impressed by the attentive and courteous service provided by friendly and helpful staff. Many reviewers thought the hotel was spotlessly clean.

Diners reported enjoying first class Japanese, French and Lebanese cuisine at the on-site restaurants, which are said to be among the finest in town. Guests were positive about other luxury features like the attractive interiors, modern rooms, comfy beds and spa.

Geneva is an expensive city in an expensive country and Swiss quality doesn’t come cheap. Accordingly, rooms at this premium hotel aren’t cheap, which prompted mixed opinions from visitors over value for money. Some said five-star hotels they had experienced before outshone this one; others thought their stay was worth every cent because of the peaceful lakeside location and superior views not matched by other top hotels in town. One repeated criticism from reviewers was the eye-watering prices for extra services, drinks and breakfast.

Few reviewers seemed to have their sleep disturbed by street noise because of soundproofing in the rooms. However, some did report being able to hear noise from neighboring rooms, corridors and nearby lifts.

While the vast majority of guests were very pleased with this hotel, a few reviewers were underwhelmed. They claimed to encounter issues unbefitting of a luxury hotel such as check-in delays during busy periods, occasional sub-optimal cleaning or exchanges with aloof staff.