Hotel Patshull Park (Wolverhampton, United Kingdom)

Boasting 250 acres of landscaped parklands and well-maintained grounds on the Shropshire/Staffordshire border, most visitors described the surroundings as pretty, scenic, peaceful and a real asset to the property.

This establishment proved popular for its leisure facilities. Reviewers playing golf generally liked the course and associated facilities, while those trying out the fisheries had various options to choose from. The health and fitness club was generally described as well-maintained with good amenities, but a few visitors the pool was a bit small and dated.

Most reviewers thought the personnel did a good job providing customer service that met or exceeded expectations. On the whole, staff were described as polite, friendly and efficient.

While plenty of guests reported having a pleasant stay, there was repeated criticism for the rooms from those who left negative remarks. Critics felt most of the rooms were on the small side with dated décor and a tired look. Some guests encountered issues like toilets that didn’t flush properly, low water pressure in the showers, non-functioning lighting, worn carpets, peeling wallpaper and door handles that fell off. Cleanliness was generally reported as good, but some visitors spotted dust behind TVs and occasionally cobwebs. Sometimes guests reported frustrations using the free Wi-Fi service.

Occasionally, light sleepers said they were disturbed by late night noise from the bar when the hotel was hosting functions and events. Others said there was noisy ventilation or the sound of early morning lawnmowers preparing the course for tee off audible from certain rooms.

From time to time, reviewers described staff as being hard to locate on reception and during breakfast.