Hotel Novotel Ieper Centrum (Ypres, Belgium)

You can expect that the staff will go out of their way to make you feel valued. Guests found the employees to be extremely pleasant and friendly. Those opinions especially applied to the reception desk staff. Whether an issue arises during your stay or you just need some local advice, anticipate courteous and prompt assistance.

Guests really appreciated that this property is walking distance from attractions such as Cloth Hall and the Menin Gate. If you're excited about exploring the city but don't want to encounter transportation hassles along the way, this property is a good choice.

Even guests who had stayed in other properties owned by this hotel chain were pleasantly surprised by what's offered here. They said the rooms are immaculately clean, very well equipped and more spacious than expected.

Although this was just a minor complaint for most guests, some were not happy that the rooms are only stocked with paper cups and disposable stirrers. When preparing hot beverages, many noted that it would have been safer, and preferred overall, to consume those drinks from china cups.

Car parking and breakfast are the two main amenities that are not included in the cost of the room. Many guests found both of those things to be overpriced. Furthermore, some said that for the price they paid, the food and parking space should have been built into the rate.

Occasionally, guests weren't happy about the quality of their mattresses. Specifically, some mentioned that they were much too hard. However, this usually did not adversely impact the ability to get to sleep and rest soundly.