About No131 The Promenade
Housed in a Georgian townhouse, No131 The Promenade places guests near Cheltenham General Hospital and the University of Gloucester. Facilities at this five-star hotel include a guest lounge and childcare services.
The hotel has 11 individually designed en-suite rooms, each one offering antique features and modern conveniences. Deluxe bedding and toiletries, along with Sky TV, Apple movies, minibars and Nespresso machines are among the amenities.
Guests at No131 The Promenade enjoy complimentary Wi-Fi access and free newspapers in the lobby. Meeting space, luggage storage and street parking (with a provided permit) are also available.
A complimentary continental breakfast is served in the on-site Crazy Eights restaurant and cocktail bar. Lunch and evening meals are available at extra cost. Specialities include fresh seafood and local meats.
The hotel lies within two miles of the Prince of Wales Stadium and within nine miles of Sudeley Castle, Tewkesbury Abbey and Gloucester city centre.
Positive Reviews
positive:
Stylish rooms with creature comforts
Guests are particularly impressed by the standard of the rooms at No 131. The mix of old and new provides a lovely setting that you may struggle to find elsewhere. Guests appreciate the inclusion of extras such as unlimited movies, luxurious bathrobes and full-size toiletries.
positive:
Turndown service
The evening turndown service is deemed a nice extra by guests. It's not so much the preparing of the bed that impresses, but rather the hot chocolate and cookies left for your enjoyment.
positive:
Excellent hospitality
With very few exceptions, guests rate the standard of service offered at this hotel as exceptional. Reviews are littered with examples of how the staff have gone the extra mile to ensure guests are comfortable and have everything they need.
Negative Reviews
negative:
Limited breakfast in bed options
Although guests compliment the standard of the free continental breakfast, often describing it as a lavish spread, reviews do indicate that the breakfast in bed option is limited to fresh juice and pastries. It seems to be worth doing away with a lie in to enjoy the full selection.
negative:
Local area knowledge could be better
Several guests mention feeling surprised by the staff's lack of local area knowledge. Upon asking for details of walking trails and bicycle hire in the area, one guest was advised to “Google it”. Reviews do suggest that this is the norm.
negative:
Noise complaints
The Crazy Eights restaurant and bar seems to be a popular venue for guests and locals alike. Unfortunately, its popularity means that you may encounter some noise issues, sometimes fairly late in the evening.