About La Terraza de San Juan
La Terraza de San Juan offers upscale 19th century colonial style, boutique accommodations. The hotel boasts a rooftop terrace overlooking San Juan Bay and Old Town. Free Wi-Fi is available throughout the property.
Uniquely designed with stained glass, tile floors, and Latin American décor, the rooms also offer air conditioning, a flat screen TV, iHome, and minibar, while the bathrooms boast a rainfall shower head. Some rooms also boast a private balcony, full kitchen and a laundry area.
Guests can lounge by the outdoor pool, relax in the hotel’s library, or unwind with an in-room massage. Reception is open 24-hours a day for convenience, and offers personal shopper service, concierge service, and luggage storage.
For a small fee, guests can receive unlimited coffee from the lobby throughout the day. For dining, guests can visit nearby cafes Marmalade and St. Germaines.
La Terraza de San Juan is located half a mile from Santa Catalina Place, San Juan Cathedral, Castillo de San Cristobal, and Convento de Los Dominicos.
Positive Reviews
positive:
Fantastic Service
La Terraza boasts kind, helpful, and accommodating staff. Guests say they immediately addressed any concerns, accommodated requests, and resolved any errors. The personnel is also extremely knowledgeable and will gladly familiarize you with the area, as well as give personal recommendations and easy-to-follow directions.
positive:
Wow-Worthy View
La Terraza is a beautiful hotel, with an Old World charm. The highlight of the property seems to be the rooftop terrace, which offers amazing views of the ocean and Old Town. Guests say it’s an excellent spot to simply relax or have a drink. In addition, guests were delighted with the rooms, which are reported to be up to date, with a spacious closet.
positive:
Morning Delight
The breakfast, served on the rooftop terrace, is not to be missed. Guests say the hotel served top-quality food, not just simple continental fare, and it all tastes fantastic. Don’t rush though - some guests noticed that service can be a bit slow.
Negative Reviews
negative:
Messy Shower
The shower in the rooms is evidently poorly designed. Guests say that water gets all over the floor after use. In addition, guests said there was no place to put down shampoo or toiletries.
negative:
Recommended Renovations
Guests found the rooms charming but small, poorly lit, and having a musty aged smell. In addition, guests also complained about the slow elevators and think that they need to be updated.
negative:
Noisy Rooms
Some of the rooms, especially those on the first floor, are noisy. They are located in close proximity to a loud bar, which plays music at a high volume in the evenings. Guests also noticed that the rooms close to the elevators are noisy as well, as the old elevators make a lot of racket.