About Hyatt Centric Santa Clara Silicon Valley
The
Plaza Suites Silicon Valley is a modern hotel providing all-suite
accommodations in Santa Clara, USA. California's Great America theme park is
less than a mile from the hotel.
The classic suites with two bedrooms feature Wi-Fi (fee), flat-screen TVs, iPod Docks, minifridges and microwaves. All of them also have pull-out sofas, while some add complimentary evening snacks. Female-only suites come with steamers and upgraded toiletries. Room service is available.
The Plaza Suites has a fitness center and an outdoor pool. There’s a terrace lounge and a hot tub as well. Other amenities include free Wi-Fi in common areas, a business center with fax/photocopying facilities, free on-site parking and laundry services.
Cooked-to order breakfast is complimentary. There’s also a Plaza Bistro Restaurant that serves American dishes with a regional flair.
San Jose International Airport is around five miles from the hotel. Santa Clara Convention Center, shopping options, theaters and a golf course are also nearby.
Positive Reviews
positive:
Comfortable suites
Suites in the hotel are clean and comfortable. They offer
good amenities like Wi-Fi, iPod docks etc.
Single-sex suites are also available, making it convenient for solo
travelers to stay independently. Plus, there are microwaves and minifridges in
the suites making stay of the guests more convenient.
positive:
Helpful staff
Staff working in the hotel is well-trained and has a professional attitude. They are always attentive, assist the guests whenever required and maintain a cheerful face all the time. Guests were highly impressed with the courtesy and helpful nature of the staff, and said that, they almost felt like home because of the hospitality.
positive:
Good location
The hotel enjoys a very nice location, convenient from the Highway and close to the city center as well. A lot of restaurants, bars as well as shopping centers are in close proximity from the hotel, thus providing the guests with loads of options. All major tourist attractions in Silicon Valley are also close to the property.
Negative Reviews
negative:
Paid Wi-Fi in rooms
Wi-Fi service in the rooms is to be paid for separately. There was a lot of confusion about the price of Wi-Fi being included in the rooms, which actually wasn’t. Though there is free Wi-Fi in common areas, that too has poor connectivity
negative:
Crowded breakfast buffet
Breakfast buffet in the hotel is made to order as per the guest requirements. But this is a time consuming process and ends up in a lot of chaos. Servicing the guests takes time and there are undue delays in breakfast.
negative:
Uncomfortable beds
Beds in the suites are quite uncomfortable. There is lack of padding in the beds and hence they are very hard to sleep on. Guests said it was difficult to have a nice, peaceful sleep on such uneasy beds.