About Howard Johnson by Wyndham Lenox
Howard Johnson by Wyndham Lenox is a casual low-rise hotel surrounded by the scenic Berkshire Mountains. It is located on Routes 20 and 7.
There
are 36 airy rooms with free Wi-Fi, flat-screen TVs and work desks as well as
chairs. All the rooms are also equipped with refrigerators, microwaves and
coffeemakers. Some rooms have separate seating/dining areas and pull-out sofas.
The
hotel has an outdoor pool, a hot tub and a sauna. Other amenities include a
24-hour front desk with multilingual staff, free Wi-Fi in common areas of the
hotel and complimentary on-site parking.
Free
continental breakfast is provided and there’s tea/coffee in the common area.
Additionally, there are many restaurants nearby.
Arrowhead Museum, Kennedy Park and Bousquet Ski Area are just within two miles from the Howard Johnson by Wyndham Lenox hotel.
Positive Reviews
positive:
Clean and spacious rooms
Rooms in the hotel are spotless, clean and maintained
spic and span. There is loads of space in the room with area to walk around
freely. The décor of the rooms is simple but fresh. Guests said that the they
had a nice time relaxing in the rooms as they were up-to-date and comforting
with all the amenities.
positive:
Excellent location
The hotel is located in the heart of Lenox, just on Route 20. Its easily accessible by road transport and is quick to locate. There are many restaurants and bars in the area close by from the hotel. Plus, major tourist attractions are also located within a short drive. Guests said that the hotel was centrally located for all activities.
positive:
Polite and helpful staff
Staff
at the hotel was extremely professional and extended excellent customer service
to the guests. They greeted the guests with a warm welcoming attitude, were
polite and cordial as well as were available whenever their assistance was
required.
Negative Reviews
negative:
Overpriced
Rates charged for stay at the hotel were way too
expensive as compared to other hotels of the same category in that locality
feel guests. Moreover, the amenities were not up to the mark and there was
scope for a lot of improvement said the guests.
negative:
Noisy surroundings
The hotel is located on a busy road and there is
constant noise of vehicles passing by. Even sounds from neighboring rooms were
easily audible, thus disturbing peace of the guests.
negative:
Limited breakfast
Breakfast served in the hotel was disappointing. There
was hardly any variety offered and the menu was repeated every day. Guests said
that the breakfast used to be over very early as opposed to the time mentioned.
Moreover, the breakfast room was so small, that everyone had to bring food back
to their room.