Hotel Howard Johnson by Wyndham Buena Park (Buena Park, USA)

Theme park visitors were in their element at this hotel as they were about five minutes' drive from Knott's Berry Farm and Knott's Soak City, while Disneyland Resort was about ten minutes' drive away. Visitors also welcomed the choice of dining options in the immediate vicinity. Motorists said it was easily accessible by car and about one mile from Interstate 5, which enabled straightforward access to area beaches, shopping malls and attractions.

Customer service standards at this property impressed many reviewers, who often said they dealt with friendly, helpful and professional personnel.

Many reviewers said they found the rooms basic but appealing, appreciating the way they were well-equipped with microwaves, fridges and coffee-makers. The rooms were reportedly clean, spacious and comfortable enough for a short stay. The inviting swimming pool and courtyard had plenty of admirers as did perks like the free Wi-Fi and complimentary breakfast. Visitors often said the usually competitively-priced rooms were fair value for money.

Stale odors in certain areas of the building were bothersome for some reviewers. Elsewhere, light sleepers occasionally blamed thin walls for enabling them to hear noises from neighboring rooms and corridors.

Despite many reviewers saying they enjoyed a pleasant stay in sufficiently cleaned and well-maintained accommodation, there were critics who sometimes took issue with cleanliness and maintenance standards. Outdated decor, dim lighting and aging air-conditioning were among guests' maintenance complaints. Critics also noted cleanliness issues like insufficiently cleaned bathrooms, mold, stained bedding or dust in some rooms.

The free Wi-Fi access was a popular feature for many reviewers, although there were occasional claims that the network suffered from sluggish speeds and patchy coverage.