About Hilton Mystic
Located directly across the street from the award-winning Mystic Aquarium, Hilton Mystic offers stylish, smoke-free accommodations and free parking.
Standard guest room amenities include either one king or two double beds, a flat-screen television with premium channels, and complimentary WI-Fi. All guest rooms include Keurig Coffee Makers, mini refrigerators and microwaves, and feature a large workspace with convenient plugs and USB ports.
Hilton Mystic offers a heated indoor pool, fitness center, and 24-hour convenience store. The hotel features an on-property restaurant, The IRONS Restaurant and Bar, which is open daily offering local seafood, creative takes on American classics, and a rotating selection of craft beers.
The Olde Mistick Village is also across the street from the hotel providing and open-air shopping and dining experience; the Mystic Seaport Museum is within a mile.
Guests who are feeling lucky can head to Foxwoods Casino, 12 miles away, or the Mohegan Sun, 20 miles away.
Positive Reviews
positive:
A prime location..
Guests love being right across the street from the Mystic Aquarium and Olde Mystick Village. The Seaport Museum is within a healthy one-mile walk, though a complimentary shuttle is also available. Drivers often note that the hotel is right off I-95, and offers plenty of free parking. Watch Hill, East Beach, the carousel, and two high end casinos are within a short drive.
positive:
Lots of love for the new look..
The Hilton Mystic underwent a major interior renovation in 2015. The lobby, guest rooms, and the restaurant all received a brand-new, contemporary look, and recent reviews are very positive. Guests generally describe the rooms as very clean, modern, and spacious, with comfortable beds.
positive:
Friendly, helpful staff..
The front desk staff have received many rave reviews for their friendly, informative, and professional customer service, with guests often noting that they are pleased to recommend restaurants, accommodate special requests, and go "above and beyond" to resolve any issues guests may have. Compliments also go to the chef at the newly opened restaurant, The Irons.
Negative Reviews
negative:
No such thing as a free breakfast..
Though the breakfast buffet has received positive reviews, more than a few guests have found it "pricey" and note there is a Starbucks just across the street.
negative:
Not the best fit for the fit..
Some guests wish for a wider variety and greater number of machines in the fitness room. A few others have found some of the machines in need of maintenance or cleaning. Though the pool area is inviting with lots of windows, a few guests have felt the water may need more frequent attention during busy periods.
negative:
Nobody's perfect..
Though the staff have received many positive reviews, a few guests have received a disappointingly ineffective response to their maintenance or housekeeping issues.