About Hilton Garden Inn Roanoke Rapids
Situated just off of I-95, the Hilton Garden Inn Roanoke Rapids welcomes pets.
Rooms at the Hilton Garden Inn Roanoke Rapids have flat-screen TVs and free Wi-Fi. Free newspapers are delivered every weekday. Other amenities include MP3 player-compatible clock radios, work desks, refrigerators, coffee makers and microwaves.
This property offers on-site laundry facilities. It also has an indoor pool, plus a business center that's open 24-hours. There's a safety deposit box at the front desk for storing valuables.
Dinner and breakfast are offered at the Great American Grill, and the Pavilion Lounge provides an option for specialty beverages. Also, the Pavilion Pantry is a convenience store that sells snacks.
A seven-minute drive from the Roanoke Valley Veterans Center, the hotel is just over three miles from the Oakland Shopping Center. The Roanoke Rapids Theatre is less than 10 minutes away on foot.
Positive Reviews
positive:
The Staff Give Genuine Southern Hospitality
Real hospitality is supposed to be an ideal that's always strived for in the South, and the employees of this property know how to actually behave hospitably with every guest. There were numerous comments about how caring the staff members were and that they cheerfully tried to make things right whenever possible.
positive:
The Rooms Are Very Clean
Guests usually found that their rooms were very tidy and rarely had complaints to make about cleanliness. If you want a place to stay that might be as clean as you keep your own home, this hotel could offer it.
positive:
A Reliable Road Trip Stop
Situated just off the interstate, this hotel is very popular as a stopover for guests who just needed places to stay for the night. Guests said no matter what time of day or night they showed up, this accommodation choice offered a place to rest where friendly service was the norm.
Negative Reviews
negative:
Breakfast is an Extra Cost
Guests sometimes grumbled that they would have greatly preferred if the hotel offered a free breakfast. They said that for the location of the hotel and the price, they would have expected it. However, the guests who chose to pay the price generally thought the food was tasty and hearty.
negative:
The Lobby Doesn't Always Have Cookies
Although this was just a minor concern for guests, there were some complaints that the staff members responsible for the lobby didn't always restock the complimentary cookies. As you might expect, this problem was most common during late hours.
negative:
Special Requests Not Always Accommodated
Some guests who booked rooms in advance and asked for certain types found those requests were not always honored. This issue usually occurred when guests chose not to book directly with the hotel.