Hotel Hilton Garden Inn Indianapolis Downtown (Indianapolis, USA)

Guests loved how this hotel is steps away from things to do downtown. When staying here you'll be within easy reach of attractions and restaurants, plus all the architectural offerings of Monument Circle.

Guests generally found the staff were extremely willing and eager to do whatever they could to make stays as pleasant as possible. Whether you need directions or have a request to make in regards to your accommodations, expect the staff to accommodate with smiles and good attitudes.

Guests often mentioned how this hotel had a lot more charm than what they'd usually expect from a chain location. That's because it's in a beautiful building that has a long history, and features a gorgeous interior that is sure to be memorable.

There were many gripes about the poor quality of the beds at this hotel. Even though the mattresses are supposed to be adjustable, guests often said that the adjustment feature did not work. Usually, beds seemed to be stuck on the firmest possible setting, which often made for reportedly unpleasant nights of sleep.

Guests discussed how the humidity level in the rooms was abnormally high, especially in months that are characterized by the warmest weather. Sometimes this problem even led to moist surfaces in the rooms.

Guests occasionally said their rooms were slightly dated and could really do with an update. However, the mentioned problems were usually minor, such as surfaces that needed to be repainted, or carpeting that was worn. Usually, guests were not bothered enough to regret their stays.