Hotel Hampton Inn and Suites New Hartford/Utica (New Hartford, USA)

Guests often thought this hotel ranked highly for good management and upkeep. They spoke favorably about how the hotel was well decorated, offered a serene setting and offered unexpected perks, like a fire pit and snacks in the lobby.

There were numerous reviews from guests who pointed out that they stay at this property whenever they are in the area. Other guests who were staying for the first time similarly said that they'd be sure to return the next time they were traveling through this part of the country. These remarks indicate the staff does a good job at making strong, lasting impressions.

Guests discussed how the hotel's employees were almost invariably eager to help and had very pleasant attitudes. Many guests gave details about how the staff members they encountered were very service oriented.

Although this was not a factor that would prevent guests from coming back if they had reasons for needing accommodation in the area again, guests were upset that the property does not have a hot tub. Guests felt that this amenity would have made their stays even better and added a lot to the perks the hotel already offers.

Guests warned that the hotel is situated in an area that's a little out of the way, and they recommended using a GPS to find your way upon arrival. They also commented there are no restaurants within walking distance, and considered that fact a downside, especially if they weren't really in the mood to drive for a meal.

Guests said they were able to easily hear fellow occupants in nearby rooms, even if those individuals weren't being very loud. Since the soundproofing isn't ideal, plan to bring earplugs.