A modern four star, adults only resort, the Grupotel Acapulco Playa - Adults Only is located directly on the beautiful Bay of Palma, one of the most popular areas of Mallorca. The air conditioned guest rooms and suites feature a flat-screen satellite television, minibar, and plush double or twin beds. All open onto a private terrace or balcony with hammocks. Wi-Fi is available for an additional fee. The Grupotel Acapulco Playa - Adults Only invites guests to relax in its wellness centre, which includes an indoor pool, whirlpool, ice fountain, and sauna. The outdoor pool is ringed with lounge chairs, and guests also enjoy direct access to the beach. Open for breakfast and dinner, the buffet restaurant offers local and international cuisine. Guests can also unwind at the Pool Bar or take in the Lounge Bar's exceptional seafront view. The Palma Aquarium is a ten-minute drive, and the Palma Airport is within four miles.
Recently updated, the rooms are generally considered very nicely decorated and comfortable, yet easily outshone by the beautiful view of the sea. Though not every room looks out on the water, all feature a terrace or balcony, and many guests love these spaces.
Guests rave about the hotel's location for its direct access to the beach, and many also make use of the outdoor pool, which is widely described as very clean and well maintained. The location is also considered convenient for its proximity to the airport.
The front desk staff have received many positive reviews for their friendly and helpful service. Many speak English, though not all and a few British or American travellers have had some difficulty communicating with the team. Compliments often go to the chef on the well cooked breakfast buffet.
Many guests have been irritated by the extra charge for Wi-Fi, noting that they expected the service to be included at a four-star resort hotel.
Several young vacationers looking to mingle have been dismayed to find the hotel is very popular with senior citizens, while English-speaking travellers have found it necessary to pick up a bit of Spanish or German to make conversation with their fellow guests or watch television.
Several guests have been unable to sleep late due to the hardworking housekeeping staff being a little noisy in the hallways early in the morning, or even (accidentally) entering the rooms and surprising guests still inside.
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