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    Hotel Grand Residences by Royal Resorts (Puerto Morelos, Mexico)

    Hotel Grand Residences by Royal Resorts (Puerto Morelos, Mexico)

    About Grand Residences by Royal Resorts

    The Grand Residences Hotel is located on the Mexican Riviera and offers a beautiful beachfront experience for guests to enjoy. Fully appointed rooms come in one, two, or three bedroom floorplans, and if additional space is desired, then there are junior suites and a penthouse. Each feature a luxury en suite bathroom, Wi-Fi, TV, and private terrace. The hotel offers guests many choices to relax or enjoy themselves, including a day spa, a gourmet food market, a fitness center, children’s activities, concierge services, and transport to and from the airport. Guests have six different eateries to choose from at the Grand Residences Hotel, with the El Faro Grill and the Flor de Canela offering the fresh flavors of the area. Guests can explore and enjoy the natural beauty and the history of the area, including a visit to ancient Mayan cities, eco tours, zip lining boat trips, and water sports.

    Top amenities

    • WiFi in lobby
    • Free WiFi
    • Pool
    • Spa
    • Parking
    • A/C
    • Restaurant
    • Hotel bar
    • Gym

    Rating overview

    9.9
    trivago Rating Index based on 2205  reviews across the web
    • LocationExcellent  9.0 / 10
    • RoomsExcellent  9.1 / 10
    • ServiceExcellent  9.4 / 10

    Positive Reviews

    positive:

    Gorgeous scenery

    The scenery in and around the resort has been reported by guests as breath-taking” and gorgeous”. The hotel is located right next to the Spanish coastline which offers some awestriking photo opportunities. Make sure to pack your camera

    positive:

    Homeworthy

    Many guests have reported saying that they did not actually want to leave the hotel due to the pleasant stays they have had while there. The staff was so inviting and friendly and just being around the beauty of the area made people feel like they were al

    positive:

    Clean to a “T”

    Every room was visited daily and cleaned spotlessly. There were no complaints about dirty rooms or linens. Guests raved about the additional special touches that the cleaning staff took great care to make each guest feel as if they were being specially tr

    Negative Reviews

    All amenities

    Wellness / Spa
    1. Beauty salon
    2. Massage
    3. Sauna
    4. Solarium
    5. Hot tub
    6. Body treatments
    7. Hot stone massage
    Property amenities
    1. Business centre
    2. Café
    3. Arcade/Video games
    4. Entrance Hall/lobby
    5. Express check-in
    6. Lift
    7. Gym
    8. Hairdresser
    9. Parking
    10. Terrace
    11. Porter service
    12. Hotel bar
    13. Beach bar
    14. Pool bar
    15. Outdoor swimming pool
    16. Indoor swimming pool
    17. Convenience store
    18. Conference rooms
    19. Non-smoking rooms
    20. Computer with Internet
    21. Restaurant
    22. 24-hour reception
    23. On-site boutique shopping
    24. Snack bar
    25. Beach
    26. Sun umbrellas
    27. Deck chairs
    28. Towels at the pool
    29. Laundry service
    30. Spa
    31. WiFi in public areas
    32. Room service
    33. 24-hour room service
    34. Shoe cleaning
    35. Hypoallergenic rooms
    36. Organised activities
    37. Doctor on site
    38. Car hire
    39. Concierge
    40. Airport shuttle
    41. Free WiFi in public areas
    42. Valet parking
    43. Pool
    44. Luggage storage
    45. Housekeeping
    46. Free WiFi
    47. Breakfast
    48. Entire house / apartment
    49. Regular disinfection
    50. Hand sanitizer provided
    51. Temperature screening
    52. Masks provided
    53. Safe distance
    54. Response protocol
    55. Online check-in/check-out
    56. New safety protocols
    57. Cashless payment
    For children
    1. Childcare
    2. Playground
    3. Kids' club
    4. Organised activities for kids
    Accessibility
    1. Wheelchair accessible
    Room amenities
    1. Balcony
    2. Openable windows
    3. Television
    4. Air conditioning
    5. Sitting area
    6. Safe
    7. WiFi
    8. Free WiFi (rooms)
    9. Outdoor grill
    Sports facilities
    1. Volleyball
    2. Golf course
    3. Surfing
    4. Tennis court
    5. Diving
    6. Table tennis
    7. Yoga

    Arrival / Departure

    1. Check in: 16:00
    2. Check out: 11:00

    Contact

    Boulevard El Cid, Unidad 28, Lote 1-01,  77580,  Puerto Morelos,  Mexico
    Telephone: +(52)9988728130 | 

    Frequently Asked Questions about Grand Residences by Royal Resorts

    • Is there a pool area at Grand Residences by Royal Resorts?

      Yes, Grand Residences by Royal Resorts offers 2 pool areas.

    • Are pets allowed at Grand Residences by Royal Resorts?

      No, Grand Residences by Royal Resorts doesn’t allow pets.

    • Is parking available at Grand Residences by Royal Resorts?

      Yes, Grand Residences by Royal Resorts provides Parking for guests.

    • What time is check-in and check-out at Grand Residences by Royal Resorts?

      Check-in at Grand Residences by Royal Resorts is available from: . Check-out time is by .

    • Where is Grand Residences by Royal Resorts located?

      Grand Residences by Royal Resorts is located in Boulevard El Cid, Unidad 28, Lote 1-01, 77580, Puerto Morelos, Mexico.

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