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    Hotel Cyan Cancun Resort & Spa (Cancun, Mexico)

    Hotel Cyan Cancun Resort & Spa (Cancun, Mexico)

    About Cyan Cancun Resort & Spa

    Experience serenity and luxury with a stay at Cyan Cancun Resort & Spa. Overlooking Cancun beach and Nichupte Lagoon, this 4-star property offers the perfect holiday accommodation for travellers from all over the world. Decorated in white hue with a contemporary decor, the guest rooms feature flat-screen TV, DVD player, luxurious bedding, coffee maker, minibar and a deluxe en suite bathroom. Guests can pamper themselves at the Spa with hydromassage tub, beauty treatments and therapeutic massage. The hotel also boasts of a 24-hour fitness center, outdoor pool and private beach. Indulge in a variety of cuisine while dining at any of the on-site restaurants. Guests can satiate their hunger with Mexican, International and Asian delicacies. The in-house bars serve innovative cocktails and appetizers in the perfect ambiance. Within a twenty minute drive from Cyan Cancun Resort & Spa, guests can reach Cancun city center.

    Top amenities

    • WiFi in lobby
    • Free WiFi
    • Pool
    • Spa
    • Parking
    • A/C
    • Restaurant
    • Hotel bar
    • Gym

    Rating overview

    • LocationGood  7.6 / 10
    • RoomsGood  7.6 / 10
    • ServiceGood  7.6 / 10

    Positive Reviews

    positive:

    Staff assists you with a smile

    The staff at the Bel Air Collection Resort & Spa Cancun will never disappoint you. Always ready to assist you with a smile, the hotel staff from service to reception has been appreciated by past guests for their courteous approach.

    positive:

    Spacious guest rooms

    While staying at this property, past guests have mentioned that the guest rooms are spacious that makes it just perfect for couples or families traveling with kids. There is good storage space and enough room to move around.

    positive:

    Spa- Enjoyable Indeed!

    Past guests have thoroughly enjoyed the spa at this resort as it offers a variety of massage, treatments and pamper packages for the whole body. Moreover, the spa is extremely clean and staff is really friendly and do their job perfect.


    Negative Reviews

    negative:

    Old and outdated appeal

    Some of the past visitors have felt that the resort is in need of renovation because of outdated and old decor. The hotel has been there for a while however due to its age rooms have started to look tired to some of the past guests.

    negative:

    Food- Repetitive and Average

    Guest have not had great experience with their lunch and dinner meals at the on-site restaurants. As expressed, there is a need for improvement in food quality as it was just average, moreover there is scope for adding more to the menu as it became repetitive for guests who stayed long.

    negative:

    No hot water

    The bathrooms at Bel Air Collection Resort & Spa Cancun have not been able to impress past guests. In certain instances, guests have had problems with unavailability of hot water. Even the bathroom tiles look shabby and have black mould all over it.


    All amenities

    Property amenities
    1. Entrance Hall/lobby
    2. Gym
    3. Parking
    4. Terrace
    5. Porter service
    6. Hotel bar
    7. Outdoor swimming pool
    8. Non-smoking rooms
    9. Computer with Internet
    10. Restaurant
    11. 24-hour reception
    12. Beach
    13. Deck chairs
    14. Towels at the pool
    15. Spa
    16. WiFi in public areas
    17. Free WiFi in public areas
    18. ATM
    19. Pool
    20. Free WiFi
    21. Breakfast
    Wellness / Spa
    1. Hot tub
    Room amenities
    1. Balcony
    2. Openable windows
    3. Television
    4. Air conditioning
    5. Satellite TV
    6. WiFi
    7. Free WiFi (rooms)
    8. Flatscreen TV
    Accessibility
    1. Accessible hotel
    2. Accessible parking

    Arrival / Departure

    1. Check in: 15:00
    2. Check out: 12:00

    Contact

    Blvd. Kukulcan km 20.5 Zona Hotelera,  77500,  Cancun,  Mexico
    Telephone: +52(998)1931770 | 

    Frequently Asked Questions about Cyan Cancun Resort & Spa

    • Is there a pool area at Cyan Cancun Resort & Spa?

      Yes, Cyan Cancun Resort & Spa offers 2 pool areas.

    • Are pets allowed at Cyan Cancun Resort & Spa?

      No, Cyan Cancun Resort & Spa doesn’t allow pets.

    • Is parking available at Cyan Cancun Resort & Spa?

      Yes, Cyan Cancun Resort & Spa provides Parking, Accessible parking for guests.

    • What time is check-in and check-out at Cyan Cancun Resort & Spa?

      Check-in at Cyan Cancun Resort & Spa is available from: . Check-out time is by .

    • Where is Cyan Cancun Resort & Spa located?

      Cyan Cancun Resort & Spa is located in Blvd. Kukulcan km 20.5 Zona Hotelera, 77500, Cancun, Mexico.

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