About Cyan Cancun Resort & Spa
Experience serenity and luxury with a stay at Cyan Cancun Resort & Spa. Overlooking Cancun beach and Nichupte Lagoon, this 4-star property offers the perfect holiday accommodation for travellers from all over the world.
Decorated in white hue with a contemporary decor, the guest rooms feature flat-screen TV, DVD player, luxurious bedding, coffee maker, minibar and a deluxe en suite bathroom.
Guests can pamper themselves at the Spa with hydromassage tub, beauty treatments and therapeutic massage. The hotel also boasts of a 24-hour fitness center, outdoor pool and private beach.
Indulge in a variety of cuisine while dining at any of the on-site restaurants. Guests can satiate their hunger with Mexican, International and Asian delicacies. The in-house bars serve innovative cocktails and appetizers in the perfect ambiance.
Within a twenty minute drive from Cyan Cancun Resort & Spa, guests can reach Cancun city center.
Positive Reviews
positive:
Staff assists you with a smile
The staff at the Bel Air Collection Resort & Spa Cancun will never disappoint you. Always ready to assist you with a smile, the hotel staff from service to reception has been appreciated by past guests for their courteous approach.
positive:
Spacious guest rooms
While staying at this property, past guests have mentioned that the guest rooms are spacious that makes it just perfect for couples or families traveling with kids. There is good storage space and enough room to move around.
positive:
Spa- Enjoyable Indeed!
Past guests have thoroughly enjoyed the spa at this resort as it offers a variety of massage, treatments and pamper packages for the whole body. Moreover, the spa is extremely clean and staff is really friendly and do their job perfect.
Negative Reviews
negative:
Old and outdated appeal
Some of the past visitors have felt that the resort is in need of renovation because of outdated and old decor. The hotel has been there for a while however due to its age rooms have started to look tired to some of the past guests.
negative:
Food- Repetitive and Average
Guest have not had great experience with their lunch and dinner meals at the on-site restaurants. As expressed, there is a need for improvement in food quality as it was just average, moreover there is scope for adding more to the menu as it became repetitive for guests who stayed long.
negative:
No hot water
The bathrooms at Bel Air Collection Resort & Spa Cancun have not been able to impress past guests. In certain instances, guests have had problems with unavailability of hot water. Even the bathroom tiles look shabby and have black mould all over it.