Hotel Courtyard by Marriott Norfolk Downtown (Norfolk, USA)

Courtyard Norfolk Downtown is an easily-accessible and easy-to-find hotel that's perfectly-located in an area that is close to everything including restaurants and shopping. Guests also reported that the area is clean and safe.

There is quite the variety of meals available at the on-site restaurant. The food is delicious, of high-quality and perfectly-prepared. Guests reported that breakfast is also surprisingly varied with a menu available rather than your typical continental options and the coffee is very good. .

Guests reported that they received a warm welcome upon arrival and the front-desk staff were very quick at getting them checked-in. Some early-arriving guests also reported that they were allowed to check-in early. Also reported was quick valet service, staff members who go above and beyond to assist guests with anything they need and issues that are resolved quickly. .

There seems to be some safety and security issues at this hotel as some guests reported that staff entered their room without permission and personal items went missing. Guests also reported that staff don't take reports of missing items seriously. .

Guests reported that the walls in the rooms at Courtyard Norfolk are not soundproof and don't do a good job at filtering out sounds such as conversations and footsteps in nearby rooms and ice machines in the corridors. Also reported was loud air conditioning units in the rooms. .

Issues have been reported with the rooms including a moldy smell, stained bedding burn marks in the carpet and sinks that don't drain properly. Also reported was Wi- Fi that doesn't work in the rooms, malfunctioning showers and uncomfortable beds and pillows.