Hotel Camino Real Santa Fe (Mexico City, Mexico)

For guests who needed to be in the business area of the city, the hotel was in a good location near various shopping areas, restaurants and bars. The biggest shopping centre in the area is within a close distance.

The rooms were found to be very clean and comfortable by guests. They felt the furnishings were modern and sleek which gave them a good first impression. The flat-screen TVs and en suite bathrooms worked well and offered guests a comfortable stay.

The rooms were found to be spacious by guests who stayed here. They were happy with the space available in the rooms and the vibrant atmosphere of the rooms.

The Wi-Fi was found to be a bad service by guests who stayed here. The guests did not like the fact that there was no free Wi-Fi in the hotel, and they would have preferred to not have to pay for a basic service. If they did pay, the Internet was not fast or reliable.

Guests did not like the extra charges that surprisingly popped up according to guests. There were bad receipts and false tips charged to them. It seems the hotel tries to charge guests extra for things they did not use.

The food was found to be too expensive for guests who stayed and ate in the restaurant. The food was not of good quality and did not match the price. The prices were of expensive restaurant and the food was more of buffet-style.