Hotel Best Western Plus Las Vegas South Henderson (Henderson, USA)

Most guests were tempted to stay by the excellent rates at the hotel, and say they were satisfied that they got good value.

The staff are frequently praised by guests for being friendly and helpful.

The beds in the hotel are a highlight, even guests who have had other issues with their stay have said they found the beds to be very comfortable.

A few guests reported issues with the temperature in their rooms, saying their air-conditioning wasn't working and their rooms were too hot. The rest of the hotel also had problems with temperature, according to a small number of guests.

On the whole, guests were happy with the standard of the hotel, but a small number said they felt that the hotel was not as clean as it should be. Bathrooms were a particular problem for a few guests, who said they saw mold, that the bathtubs weren't very clean, and that the hotel had a few undesirable smells including smoke.

Most guests who stay here are able to check in when they arrive with absolutely no problems. However, a few guests have reported that the hotel has overbooked rooms, leaving them in difficulty when they arrive, even when they have paid up-front, and significantly in advance. Other guests have said their rooms were not ready when they arrived even in the evening, or that their rooms were already occupied or not yet cleaned.