Hibernian Hotel & Leisure Centre (Mallow, Ireland)

While reviews of other meals are mixed, guests had high praise for the breakfast served. It is described as more than ample, and just what was required to set them up for the day ahead.

Perhaps the most positive aspect of the hotel for its guests was its leisure centre. It is described as extensive, with everything guests wanted when looking to get a bit more active.

Quite a few guests travelling as families were very impressed by the size of the family rooms. Even a guest who was part of a family of six regarded her family room as more than spacious enough to accommodate all.

This is by far the most common complaint. There is a pub/nightclub on the ground floor, and guests find that the music played can easily be heard in their rooms. Naturally this goes on till quite late, especially on weekends, so their ability to sleep was significantly affected.

While reviews of staff service levels are almost invariably mixed, and there were plenty of good reviews of the Hiberian's staff, there were perhaps a bit too many negative sentiments expressed to be ignored. Guests speak of staff being both disengaged and uninterested, and occasionally even actively rude. There seems to be great inconsistency with service levels.

Several guests complain about parts of their rooms being very worn with age - threadbare carpets, dinged furniture and so on. They considered them way past the due date for an upgrade.