About Grand Sirenis Riviera Maya Hotel & Spa
An upscale all-suite resort overlooking the Caribbean Sea in Akumel, Grand Sirenis Riviera Maya Hotel & Spa has three pools and a nightclub. Dolphin Discovery Tulum-Akumal is roughly four kilometres away.
A range of different suites are available, all with air-conditioning, satellite TV, and a private balcony. En-suite bathrooms include bathrobes and slippers, toiletries, and a hydro-massage shower. Some upgraded suites come with a fully-equipped kitchen, dining room, and 24-hour room service.
Guests can work out in the gym and enjoy a massage at the spa, plus there’s a kids club. Other leisure facilities include a multi-sport court and table tennis. A currency exchange and laundry service are also available.
There are a total of ten restaurants here serving a wide range of international flavours, including Mexican, Italian, Japanese, and French cuisine. There are also lobby, poolside and beach bars, along with a coffee shop and ice cream parlour.
Akumal Monkey Sanctuary is just over six kilometres from Grand Sirenis Riviera Maya Hotel & Spa, and Xel-Há Park is 15 kilometres away.
Positive Reviews
positive:
Luxurious, Clean and Comfortable Rooms
Guest rooms at Grand Sirenis Riviera Maya Resort & Spa are luxurious. Guests reported that they are cleaned frequently and to a high standard, the beds are comfortable and the decor and furnishings are modern. There is also a lot of space
positive:
Never a Shortage of Quality, Delicious Food
The pickiest of eaters have no trouble finding many things to suit their taste. The options are endless and the food is delicious, is of good-quality, is served hot and ever runs out.
positive:
Amazing Views From All Angles
Guests reported that no matter where they were on the resort, there were nice views all around them and the views are varying. From one side, lush jungle and large trees are visible and from the other side, one can admire the sparkling, blue Caribbean Sea
Negative Reviews
negative:
The Pictures Online are Misleading
The pictures of the resort on the website are quite misleading as they seem to only show the premium areas of the resort that are off limits to other guests who pay for cheaper rooms. Those areas look run-down and not very well-maintained in comparison.
negative:
Guests are Smoking Everywhere
Although the hotel advertises non-smoking areas and rooms, some guests reported that there is smoking everywhere on the resort including public areas and rooms and the smell lingers.
negative:
The Dress Code is not Enforced
Although the hotel claims that a dress code must be followed in order to dine in the restaurants, there have been reports of guests being served while wearing swimsuits and beachwear while other guests were turned away for not having long slacks and dress